Define common information management processes between agencies


  • Define the information to be shared among agencies, and share a database (cartography, plans, lessons learned,...).
  • Define the evaluation process and each agency role on it.
  • Relevant procedures and terminology should be known by all responders.
  • Share needs and limitations from different agencies (format, procedures, legal aspects…).
  • Standardize the shared information between the Call Centres, Dispatch Centres and the Command Post.


Best practices, doctrine, lessons learned


TOP 12 challenges